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Terms & Conditions


1 SCOPE OF APPLICATION


The following terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.


A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.


The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they only become part of the contract if we have expressly consented to this.


2 CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, CORRECTION POSSIBILITIES


The purchase contract is concluded with Der Stofftierladen, owner Manuela Scheininger-Rampfl.


The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the information provided in the order process and use the explained proofing tools. By clicking the order button, you are placing a binding order for the goods in the shopping cart. The confirmation of receipt of your order is sent by email immediately after the order has been sent. In no case does the receipt of our automatic order confirmation represent the acceptance of your offer.


When the contract with us comes about depends on the payment method you have chosen:


bill

We accept your order by sending a declaration of acceptance in a separate email or by delivering the goods.


PayPal Plus

As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. After placing the order, you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. With the effected payment via one of the PayPal services you accept our offer.


3 CONTRACT LANGUAGE, CONTRACT TEXT STORAGE


The language(s) available for the conclusion of the contract: German, English


Decisive for the interpretation of the contract are the texts of our website written in German, i.e. in particular the product descriptions, general terms and conditions, etc.


We save the contract text and send you the order details and our terms and conditions in text form. For security reasons, the text of the contract is no longer accessible over the Internet.


4 TERMS OF DELIVERY


Delivery time and shipping costs depend on the location of the recipient. You can see these by following the links on the product pages as well as on the bottom of our website (footer). The delivery time and delivery period are also displayed for the specific order before the order is completed.


In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers.


In principle, you have the option of pick-up at Der Stofftierladen Inh. Manuela Scheininger-Rampfl, Bahnhofstrasse 4, 85570 Markt Schwaben, Germany at the following business hours: Mon, Tue, Thu & Fri 2 p.m. - 5 p.m. as well as by appointment


We do not deliver to packing stations.


5 PAYMENT


The following payment methods are generally available in our shop:


PayPal Plus

As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment order to PayPal.


If you have chosen the PayPal payment method, in order to be able to pay the invoice amount, you must be registered there or first register and legitimize with your access data. The payment transaction is automatically carried out by PayPal immediately after confirmation of the payment order. You'll get more information during the ordering process.


Credit card through PayPal

If you have chosen the credit card payment method, you do not have to be registered with PayPal to be able to pay the invoice amount. The payment transaction will be carried out by your credit card company at the request of PayPal immediately after confirmation of the payment order and after your legitimation as the legitimate cardholder, and your card will be charged. You'll get more information during the ordering process.


Direct debit via PayPal

If you have chosen the direct debit payment method, you do not have to be registered with PayPal in order to pay the invoice amount. By confirming the payment order, you give PayPal a direct debit mandate. You will be informed of the date of the account debit by PayPal (so-called prenotification). By submitting the direct debit mandate immediately after confirming the payment order, PayPal asks its bank to initiate the payment transaction. The payment transaction is carried out and your account is debited. You'll get more information during the ordering process.


Prepayment by bank transfer

If you choose prepayment by bank transfer, we will inform you of our bank details in a separate e-mail and deliver the goods after receipt of payment. If no payment is received within 10 working days, we reserve the right to cancel the order.


Bill

You pay the invoice amount after receipt of the goods and the invoice by transfer to our bank account. We reserve the right to offer purchase on account only after a successful credit check.


6 RIGHT OF WITHDRAWAL


Consumers have the statutory right of withdrawal, as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.


7 RESERVATION OF TITLE


The goods remain our property until full payment.

For entrepreneurs, the following also applies: We reserve ownership of the goods until all claims from an ongoing business relationship have been paid in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you fail to meet your payment obligations.


8 TRANSPORT DAMAGE


The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.


The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration is transferred to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise assigned to carry out the shipment. The duty of inspection and notification of defects regulated in Section 377 of the German Commercial Code (HGB) applies to merchants. If you omit the notification regulated there, the goods are considered approved, unless it is a matter of a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.


9 WARRANTIES AND GUARANTEES


Unless expressly agreed otherwise below, the statutory warranty law applies.

The following applies to the purchase of used goods by consumers: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.

For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk. Used goods are sold to the exclusion of any warranty. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.

With regard to entrepreneurs, only our own information and the manufacturer's product descriptions, which were included in the contract, apply as an agreement on the quality of the goods; We assume no liability for public statements by the manufacturer or other advertising statements.

The following applies to companies: If the delivered goods are defective, we initially provide a warranty at our discretion either by eliminating the defect (rectification) or by delivering a defect-free item (replacement).

The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, limb or health
  • in the event of willful or grossly negligent breach of duty and malice
  • in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and compliance with which the contractual partner may regularly rely (cardinal obligations)
  • within the framework of a guarantee promise, if agreed, or
  • as far as the scope of the product liability law is open.

Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.


10 LIABILITY


We are always unrestrictedly liable for claims based on damage caused by us, our legal representatives or vicarious agents • in the event of injury to life, limb or health • in the event of willful or grossly negligent breach of duty • in the case of guarantee promises, if agreed, or • insofar the scope of the Product Liability Act has been opened.

In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely, (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which can typically be expected.

Otherwise claims for damages are excluded.


11 DISPUTE RESOLUTION


The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.


12 FINAL PROVISIONS


If you are an entrepreneur, German law applies to the exclusion of the UN sales law.


If you are a merchant within the meaning of the Commercial Code, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.



Terms and conditions created with Trusted Shops.



As of: 19.10.2020

Terms & Conditions



1 SCOPE OF APPLICATION


The following terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.


A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.


The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they only become part of the contract if we have expressly consented to this.


2 CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, CORRECTION POSSIBILITIES


The purchase contract is concluded with Der Stofftierladen, owner Manuela Scheininger-Rampfl.


The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the information provided in the order process and use the explained proofing tools. By clicking the order button, you are placing a binding order for the goods in the shopping cart. The confirmation of receipt of your order is sent by email immediately after the order has been sent. In no case does the receipt of our automatic order confirmation represent the acceptance of your offer.


When the contract with us comes about depends on the payment method you have chosen:


bill

We accept your order by sending a declaration of acceptance in a separate email or by delivering the goods.


PayPal Plus

As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. After placing the order, you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. With the effected payment via one of the PayPal services you accept our offer.


3 CONTRACT LANGUAGE, CONTRACT TEXT STORAGE


The language(s) available for the conclusion of the contract: German, English


Decisive for the interpretation of the contract are the texts of our website written in German, i.e. in particular the product descriptions, general terms and conditions, etc.


We save the contract text and send you the order details and our terms and conditions in text form. For security reasons, the text of the contract is no longer accessible over the Internet.


4 TERMS OF DELIVERY


Delivery time and shipping costs depend on the location of the recipient. You can see these by following the links on the product pages as well as on the bottom of our website (footer). The delivery time and delivery period are also displayed for the specific order before the order is completed.


In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers.


In principle, you have the option of pick-up at Der Stofftierladen Inh. Manuela Scheininger-Rampfl, Bahnhofstrasse 4, 85570 Markt Schwaben, Germany at the following business hours: Mon, Tue, Thu & Fri 2 p.m. - 5 p.m. as well as by appointment


We do not deliver to packing stations.


5 PAYMENT


The following payment methods are generally available in our shop:


PayPal Plus

As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment order to PayPal.


If you have chosen the PayPal payment method, in order to be able to pay the invoice amount, you must be registered there or first register and legitimize with your access data. The payment transaction is automatically carried out by PayPal immediately after confirmation of the payment order. You'll get more information during the ordering process.


Credit card through PayPal

If you have chosen the credit card payment method, you do not have to be registered with PayPal to be able to pay the invoice amount. The payment transaction will be carried out by your credit card company at the request of PayPal immediately after confirmation of the payment order and after your legitimation as the legitimate cardholder, and your card will be charged. You'll get more information during the ordering process.


Direct debit via PayPal

If you have chosen the direct debit payment method, you do not have to be registered with PayPal in order to pay the invoice amount. By confirming the payment order, you give PayPal a direct debit mandate. You will be informed of the date of the account debit by PayPal (so-called prenotification). By submitting the direct debit mandate immediately after confirming the payment order, PayPal asks its bank to initiate the payment transaction. The payment transaction is carried out and your account is debited. You'll get more information during the ordering process.


bill

You pay the invoice amount after receipt of the goods and the invoice by transfer to our bank account. We reserve the right to offer purchase on account only after a successful credit check.


6 RIGHT OF WITHDRAWAL


Consumers have the statutory right of withdrawal, as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.


7 RESERVATION OF TITLE


The goods remain our property until full payment.

For entrepreneurs, the following also applies: We reserve ownership of the goods until all claims from an ongoing business relationship have been paid in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you fail to meet your payment obligations.


8 TRANSPORT DAMAGE


The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.


The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration is transferred to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise assigned to carry out the shipment. The duty of inspection and notification of defects regulated in Section 377 of the German Commercial Code (HGB) applies to merchants. If you omit the notification regulated there, the goods are considered approved, unless it is a matter of a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.


9 WARRANTIES AND GUARANTEES


Unless expressly agreed otherwise below, the statutory warranty law applies.

The following applies to the purchase of used goods by consumers: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.

For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk. Used goods are sold to the exclusion of any warranty. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.

With regard to entrepreneurs, only our own information and the manufacturer's product descriptions, which were included in the contract, apply as an agreement on the quality of the goods; We assume no liability for public statements by the manufacturer or other advertising statements.

The following applies to companies: If the delivered goods are defective, we initially provide a warranty at our discretion either by eliminating the defect (rectification) or by delivering a defect-free item (replacement).

The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, limb or health
  • in the event of willful or grossly negligent breach of duty and malice
  • in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and compliance with which the contractual partner may regularly rely (cardinal obligations)
  • within the framework of a guarantee promise, if agreed, or
  • as far as the scope of the product liability law is open.

Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.


10 LIABILITY


We are always unrestrictedly liable for claims based on damage caused by us, our legal representatives or vicarious agents • in the event of injury to life, limb or health • in the event of willful or grossly negligent breach of duty • in the case of guarantee promises, if agreed, or • insofar the scope of the Product Liability Act has been opened.

In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely, (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which can typically be expected.

Otherwise claims for damages are excluded.


11 DISPUTE RESOLUTION


The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/]. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.


12 FINAL PROVISIONS


If you are an entrepreneur, German law applies to the exclusion of the UN sales law.


If you are a merchant within the meaning of the Commercial Code, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.



Terms and conditions created with rechtstexter.de

 


As of: 19.10.2020

Terms & Conditions


1 SCOPE OF APPLICATION


The following terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.


A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.


The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they only become part of the contract if we have expressly consented to this.


2 CONTRACT PARTNERS, CONCLUSION OF CONTRACT,

  CORRECTION POSSIBILITIES


The purchase contract is concluded with Der Stofftierladen, owner Manuela Scheininger-Rampfl.


The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the information provided in the order process and use the explained proofing tools. By clicking the order button, you are placing a binding order for the goods in the shopping cart. The confirmation of receipt of your order is sent by email immediately after the order has been sent. In no case does the receipt of our automatic order confirmation represent the acceptance of your offer.


When the contract with us comes about depends on the payment method you have chosen:


bill

We accept your order by sending a declaration of acceptance in a separate email or by delivering the goods.


PayPal Plus

As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. After placing the order, you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. With the effected payment via one of the PayPal services you accept our offer.


3 CONTRACT LANGUAGE, CONTRACT TEXT STORAGE


The language (s) available for the conclusion of the contract: German, English


Decisive for the interpretation of the contract are the texts of our website written in German, i.e. in particular the product descriptions, general terms and conditions, etc.


We save the contract text and send you the order details and our terms and conditions in text form. For security reasons, the text of the contract is no longer accessible over the Internet.


4 TERMS OF DELIVERY


Delivery time and shipping costs depend on the location of the recipient. You can see these by following the links on the product pages as well as on the bottom of our website (footer). The delivery time and delivery period are also displayed for the specific order before the order is completed.


In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers.


In principle, you have the option of pick-up at Der Stofftierladen Inh. Manuela Scheininger-Rampfl, Bahnhofstrasse 4, 85570 Markt Schwaben, Germany at the following business hours: Mon, Tue, Thu & Fri 2 p.m. - 5 p.m. as well as by appointment


We do not deliver to packing stations.


5 PAYMENT


The following payment methods are generally available in our shop:


PayPal Plus

As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment order to PayPal.


If you have chosen the PayPal payment method, in order to be able to pay the invoice amount, you must be registered there or first register and legitimize with your access data. The payment transaction is automatically carried out by PayPal immediately after confirmation of the payment order. You'll get more information during the ordering process.


Credit card through PayPal

If you have chosen the credit card payment method, you do not have to be registered with PayPal to be able to pay the invoice amount. The payment transaction will be carried out by your credit card company at the request of PayPal immediately after confirmation of the payment order and after your legitimation as the legitimate cardholder, and your card will be charged. You'll get more information during the ordering process.


Direct debit via PayPal

If you have chosen the direct debit payment method, you do not have to be registered with PayPal in order to pay the invoice amount. By confirming the payment order, you give PayPal a direct debit mandate. You will be informed of the date of the account debit by PayPal (so-called prenotification). By submitting the direct debit mandate immediately after confirming the payment order, PayPal asks its bank to initiate the payment transaction. The payment transaction is carried out and your account is debited. You'll get more information during the ordering process.


bill

You pay the invoice amount after receipt of the goods and the invoice by transfer to our bank account. We reserve the right to offer purchase on account only after a successful credit check.


6 RIGHT OF WITHDRAWAL


Consumers have the statutory right of withdrawal, as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.


7 RESERVATION OF TITLE


The goods remain our property until full payment.

For entrepreneurs, the following also applies: We reserve ownership of the goods until all claims from an ongoing business relationship have been paid in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you fail to meet your payment obligations.


8 TRANSPORT DAMAGE


The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.


The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration is transferred to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise assigned to carry out the shipment. The duty of inspection and notification of defects regulated in Section 377 of the German Commercial Code (HGB) applies to merchants. If you omit the notification regulated there, the goods are considered approved, unless it is a matter of a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.


9 WARRANTIES AND GUARANTEES


Unless expressly agreed otherwise below, the statutory warranty law applies.

The following applies to the purchase of used goods by consumers: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.

For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk. Used goods are sold to the exclusion of any warranty. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.

With regard to entrepreneurs, only our own information and the manufacturer's product descriptions, which were included in the contract, apply as an agreement on the quality of the goods; We assume no liability for public statements by the manufacturer or other advertising statements.

The following applies to companies: If the delivered goods are defective, we initially provide a warranty at our discretion either by eliminating the defect (rectification) or by delivering a defect-free item (replacement).

The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, limb or health
  • in the event of willful or grossly negligent breach of duty and malice
  • in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and compliance with which the contractual partner may regularly rely (cardinal obligations)
  • within the framework of a guarantee promise, if agreed, or
  • as far as the scope of the product liability law is open.

Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.


10 LIABILITY


We are always unrestrictedly liable for claims based on damage caused by us, our legal representatives or vicarious agents • in the event of injury to life, limb or health • in the event of willful or grossly negligent breach of duty • in the case of guarantee promises, if agreed, or • insofar the scope of the Product Liability Act has been opened.

In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely, (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which can typically be expected.

Otherwise claims for damages are excluded.


11 DISPUTE RESOLUTION


The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.


12 FINAL PROVISIONS


If you are an entrepreneur, German law applies to the exclusion of the UN sales law.


If you are a merchant within the meaning of the Commercial Code, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.



Terms and conditions created with rechtstexter.de



As of: 19.10.2020

Right of withdrawal


You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Manuela Scheininger-Rampfl, Bahnhofstraße 4, D-85570 Markt Schwaben, Phone:  +49 8121 7707200, Email: widerruf@derstofftierladen.com) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract.

You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.


Consequences of the withdrawal


If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Sample revocation form


If you want to cancel the contract, please fill in this form and send it back.


  • To: Manuela Scheininger-Rampfl, Bahnhofstraße 4, D-85570 Markt Schwaben, e-mail: widerruf@derstofftierladen.com
  • I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
  • Ordered on (*)/received on (*)
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only in the case of communication on paper)
  • Date


(*) Delete as appropriate.


You can fill in and submit the cancellation form electronically on our website. If you make use of this option, we will immediately send you an e-mail confirming receipt of such a withdrawal.

Withdrawal form

Contact us

If you want to cancel a contract, please fill out the following form and send it to us:


* Required fields  


Right of withdrawal


You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Manuela Scheininger-Rampfl, Bahnhofstraße 4, D-85570 Markt Schwaben, Phone:  +49 8121 7707200, Email: widerruf@derstofftierladen.com) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract.

You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.


Consequences of the withdrawal


If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that

You have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.


Sample revocation form


If you want to cancel the contract, please fill in this form and send it back.


  • To: Manuela Scheininger-Rampfl, Bahnhofstraße 4, D-85570 Markt Schwaben, e-mail: widerruf@derstofftierladen.com
  • I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
  • Ordered on (*)/received on (*)
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only in the case of communication on paper)
  • Date


(*) Delete as appropriate.


You can fill in and submit the cancellation form electronically on our website. If you make use of this option, we will immediately send you an e-mail confirming receipt of such a withdrawal.


Withdrawal form

Contact us


* Required fields  


Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.
To exercise your right of withdrawal, you must inform us (Manuela Scheininger-Rampfl, Bahnhofstraße 4, D-85570 Markt Schwaben, Phone:  +49 8121 7707200, Email: widerruf@derstofftierladen.com) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract.
You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.


Sample revocation form


If you want to cancel the contract, please fill in this form and send it back.


  • To: Manuela Scheininger-Rampfl, Bahnhofstraße 4, D-85570 Markt Schwaben, e-mail: widerruf@derstofftierladen.com
  • I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
  • Ordered on (*)/received on (*)
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only in the case of communication on paper)
  • Date


(*) Delete as appropriate.


You can fill in and submit the cancellation form electronically on our website. If you make use of this option, we will immediately send you an e-mail confirming receipt of such a withdrawal.


Withdrawal form

Contact us


* Required fields  


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